A Maricopa man has filed a consumer complaint with the Arizona Attorney General’s Office after he claimed a driver’s license renewal issued through the state Motor Vehicle Division fell short of the full term he paid for.

Robert J. Kolvick, who lives in the Desert Passage neighborhood, submitted the complaint Feb. 15 following a renewal appointment days earlier at the Casa Grande MVD.

Kolvick, 74, said he renewed his license for five years in person Feb. 9 and received the new credential by mail showing an expiration date tied to that issue date. But he said he believed the renewal would run five years from when his previous license expired in late March.

“So, my license is only good for a little over four years and 10 months, not the five years for which I paid,” Kolvick wrote in the complaint.

He also said a friend experienced a similar issue in 2024.

“Regrettably, this demonstrated gross incompetence has been going on for more than a year,” Kolvick wrote.

He argued the license should expire March 23, 2031, his 80th birthday. While many places like Ohio, Florida and New York use a birthday-based system where the license expires on your birthday after a set number of years, not so in the Grand Canyon State. Arizona licenses historically expired on a motorist’s DOB, but that changed with the rollout of Real ID, which made expiration dates run from the day the license is issued instead.

Still, Kolvick asked that his license be reissued with the corrected expiration date “by mail with the correct expiration date of March 23, 2031,” adding that doing so could “avoid any adverse publicity for the State of Arizona.”

The filing names the Arizona Department of Motor Vehicles as the primary party and lists the Casa Grande office as the location of the transaction.

A response letter dated Feb. 18 from the Attorney General’s Office said it reviewed the complaint but could not take further action because the office is prohibited by law from representing individual consumers. The letter noted the complaint would remain on file and could help identify patterns warranting future enforcement.

The agency provided Kolvick with legal resource referrals should he pursue the matter independently. In related news, Attorney General Kris Mayes will make her first public appearance in Maricopa tomorrow.

Maricopa does not have an official state Motor Vehicle Division office. Residents instead rely on a third-party service provider that opened locally last year or travel to nearby state facilities, with Casa Grande being the closest.