When planning a vacation, most travelers spend hours comparing destinations, resorts, cruise ships and airfare — but very few stop to ask one of the most important questions:
Who am I trusting with thousands — or even tens of thousands — of my hard-earned dollars?
Choosing the right travel advisor isn’t just about finding the lowest price. It’s about partnering with someone who has the experience, reputation and commitment to stand behind your vacation from beginning to end.
That’s why we’re proud to share that Two Guys and a Passport, LLC dba Cruise Planners is an Accredited Better Business Bureau business with an A+ Rating.
Interestingly, this accreditation wasn’t something we were actively pursuing. After reviewing our business, BBB reached out and invited us to begin the process. We were honored to accept because we believe trust should be earned, not simply claimed.
For us, this recognition is more than a certificate. It’s an independent acknowledgment of how we conduct business. We believe that’s something our Maricopa community can feel confident about when choosing a local travel agency.
What does BBB accreditation mean?
BBB accreditation helps consumers identify which businesses are committed to honesty, transparency and ethical business practices. Accredited businesses voluntarily agree to uphold BBB’s Standards for Trust, including:
· Build trust by doing what you say.
· Advertise honestly with truthful, accurate information.
· Be transparent about pricing, policies and expectations.
· Honor your promises.
· Respond promptly and professionally to customers.
· Protect customers’ personal and financial information.
· Conduct business with integrity.
An A+ Rating is the highest rating awarded by BBB and reflects a strong history of ethical business practices, responsiveness and customer satisfaction.
Experience matters
What truly sets Two Guys and a Passport apart is we actively work in the airline industry, giving us firsthand knowledge of how air travel operates every day. From flight schedules and connections to delays, rebookings, baggage concerns, we understand the challenges travelers face because we experience the industry ourselves.
That perspective allows us to anticipate potential issues, provide practical solutions, and deliver guidance that goes far beyond simply booking a vacation.
Whether you’re planning a honeymoon, destination wedding, family reunion, luxury cruise, corporate travel or an international adventure, we understand the coordination required to make every trip as seamless and stress-free as possible.
Just a few weeks ago, we welcomed home clients from an unforgettable trip to Italy. After returning home, they shared this review about their experience working with us.
Stories like these remind us why we love what we do. Every itinerary is planned as if it were our own vacation because we understand that we’re creating memories, not simply making reservations.
More than a travel agency
Our philosophy has always been simple: “If you can think it, we can book it.”
With a trusted network of more than 300 travel partners worldwide, we have access to virtually every type of travel experience imaginable, from cruises and all-inclusive resorts to custom European vacations, African safaris, river cruises, guided tours, destination weddings, family reunions, corporate travel and luxury escapes.
Many of our travel partners also offer flexible payment options with low initial deposits, making it easier to reserve your dream vacation today while paying over time.
Unlike some travel agencies, we don’t charge consultation, planning or retainer fees. Instead, we’re compensated directly by our travel partners after you’ve completed your vacation — typically 30 to 60 days after you return home.
That means our success depends on your satisfaction, not on charging you upfront.
For our cruise clients, our work doesn’t stop once you’ve booked. We monitor eligible reservations for price reductions before final payment whenever possible. If a lower qualifying fare becomes available, we’ll work to secure the best available pricing or applicable savings based on the cruise line’s policies.
In addition, we often have access to exclusive agency and negotiated group promotions that can include onboard credits, complimentary amenities, specialty dining, reduced deposits or other added-value perks. Many of these offers aren’t available through standard public pricing, giving our clients additional value at no additional cost.
A reputation built on trust
Trust isn’t something you advertise, you have to earn it.
We’re not only proud of our BBB accreditation, but also what clients have to say after they return home.
Before choosing any travel advisor, we encourage consumers to read reviews. They provide valuable insight into a company’s communication, professionalism, attention to detail and overall customer experience.
We’re incredibly proud that our clients have consistently shared five-star experiences across Google, Yelp, Facebook and our business website. Our business has been built almost entirely through repeat clients and referrals, and we believe that speaks volumes about the trust our clients place in us.
That trust is why families continue to return to us year after year and confidently recommend us to friends, family and coworkers.
Proud to serve Maricopa
As a locally-owned business, we’re honored to help our neighbors explore the world with confidence. Whether you’re planning your first cruise with the family or managing travel for a corporate group, we’re here to guide you every step of the way.
If you’re looking for a travel advisor who combines real-world airline industry experience, personalized white-glove service and a commitment to integrity, we’d be honored to help you plan your next adventure. To schedule your complimentary travel consultation, visit our planning session page and select Valyo, or call 480-885-2755, extension 1.
Two Guys and a Passport, dba Cruise Planners
Travel Like a VIP, Without Paying Like One.
